Need help with Error that prevents index page from showing

Regular Joined: Feb 24, 2009 Posts: 81 Location: UK

Hi,

I've just done a new installation of Ravennuke 2.51 and I'm having a problem getting the index page of the site to display. I'm getting an IE internal error 500 page up. I have installed Ravennuke before with no problems, the only difference that I know of is that this time I'm on a new server. I could get the installation page up, so I went ahead and did the installation in the hope that the index page might show after, but it doesn't. Please can someone tell me what this error means that is in my error log.

Quote:

[23-May-2013 02:39:23 Europe/Moscow] PHP Warning: Module 'pdo_mysql' already loaded in Unknown on line 0
[23-May-2013 02:39:23 Europe/Moscow] PHP Fatal error: Class 'mysqli' not found in /home/timeless/public_html/db/mysqli.php on line 41

Thanks in advance for any help Smile

registered · Posted: Wed May 22, 2013 6:03 pm

What version of php is your server running?

Posted: Thu May 23, 2013 1:47 am

Thanks for your reply Nuken, its running Php version - 5.3.22

Posted: Thu May 23, 2013 5:47 am

It sounds like your server does not have the mysqli extension loaded. You may want to ask them if they will install it. If you have access to your sites php.ini file, you could uncomment the extension=php_mysqli.so line and restart your server.

Posted: Thu May 23, 2013 5:52 am

If you want to verify that mysqli is not loaded, create a file named mysqlitest.php and add the following code in it

Code:







<?php


if (!function_exists('mysqli_init') && !extension_loaded('mysqli')) {


    echo 'mysqli not loaded';


} else {


    echo 'mysqli is loaded';


}


?>

and call that file in your browser.

Posted: Thu May 23, 2013 12:08 pm

The test shows that mysqli extension isn't loaded. Would the mysqli extension file be found in CPanel under PHP Pear Packages, I noticed that none are installed on the new server, but they are on my other server, I do have the option to install them. I asked my host, and he said it was a CPanel issue, and he would have to contact CPanel, but he didn't answer my question about the PHP Pear Packages.

Thanks for your help Smile

Posted: Thu May 23, 2013 3:56 pm

nuken wrote:

It sounds like your server does not have the mysqli extension loaded. You may want to ask them if they will install it. If you have access to your sites php.ini file, you could uncomment the extension=php_mysqli.so line and restart your server.

It is a module loaded from your php.ini file. If you do not have access to it, ask your webhost to enable it.